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Making Banking More Effortless for Customers and Employees with AI
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Welcome back to another episode of ‘The Experience,’ brought to you by Avaya, where we’re bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers and others who are bringing to life the future of experiences. For this episode, Steve Forcum is speaking with the Financial Services Sales Director at Avaya, Bob Backes and the Customer, Sales and Service Managing Director at Accenture, John McNally. Bob and John join Steve to discuss using AI technology to make banking and financial services more effortless for customers, as well as employees.
You can follow Bob Backes on LinkedIn, as well as John McNally and you can learn more about the exciting work Accenture is doing on their website.
If you’ve enjoyed the show, don’t forget to like us and subscribe so you don’t miss another exciting episode of ‘The Experience,’ brought to you by Avaya.
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We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.
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