The Future of Insurance – David Glawe, President & CEO, NICB

The Future of Insurance

David J. Glawe is the President and Chief Executive Officer of the National Insurance Crime Bureau. Mr. Glawe is responsible for leading a united effort of property-casualty insurance companies, law enforcement agencies, car rental companies, and other strategic partners to prevent and combat insurance fraud and crime. Mr. Glawe oversees the operational and intelligence capabilities of NICB employees who are deployed in eight regional offices throughout the United States and Mexico.

Prior to joining NICB, Mr. Glawe served as the Under Secretary for Intelligence at the Department of Homeland Security. He was nominated by the President of the United States and received unanimous confirmation by the Senate.  Prior to his appointment, Mr. Glawe served as Special Assistant to the President of the United States for Homeland Security, and as the Chief Intelligence Officer and Assistant Commissioner at U.S. Customs and Border Protection.  Mr. Glawe also served in the Office of the Director of National Intelligence as Deputy Intelligence Manager for Threat Finance and Transnational Organized Crime, and subsequently on the President’s National Security Council.  Earlier in his career, Mr. Glawe served as a Supervisory Special Agent with the Federal Bureau of Investigation, a Federal Agent with the United States Postal Inspection Service, and a Police Officer in Houston, Texas, and Aurora, Colorado. 

Mr. Glawe’s numerous honors include the Central Intelligence Agency Warren Medallion and Citation, the Department of Homeland Security Distinguished Service Medal and Citation, the National Intelligence Superior Service Medal, and the Department of Justice Meritorious Public Service Award.

Mr. Glawe achieved a Bachelor of Arts in Behavioral Science degree from the University of Northern Iowa and certificate from Harvard University.

Highlights from the Show

• Dave has an almost-30 year career in law enforcement and national security, including serving as the Undersecretary of Intelligence in Homeland Security of the United States, an FBI agent, terrorism agent and a local police officer
• The NICB sits between insurers and state, local and federal law enforcement to identify criminal networks committing crimes that impact insurers and ultimately drive rates up for the public
• Fraud is different today. All criminal organizations are driven by money, and the path of least resistance to exploit opportunities to make financial gains are what drives their actions.
• The evolution of the collection of intelligence and data and using algorithms and tools that are tailored to identifying the networks perpetrating crime
• When looking at ML, AI, Generative AI, etc, and the possibilities they have to drive more fraudulent claim activity, Dave reminds us to look at what nation states have been doing and the training they're giving to bad actors

This episode is brought to you by The Future of Insurance Volume III. The Collaborators, part of the Future of Insurance thought leadership series (future-of-insurance.com) from Bryan Falchuk.

Follow the podcast at future-of-insurance.com/podcast for more details and other episodes.

Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.