))
S2E5 - CQI Lessons From The Catskills EMS Incident
Manage episode 422949578 series 3471665
Content provided by Girard & Associates and Amp; Associates. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Girard & Associates and Amp; Associates or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Bad patient care and customer service don’t usually happen in a vacuum. Can your CQI program identify and predict provider behaviors that may land your organization on the evening news? In this episode Paul and Kevin discuss how CQI can help prevent high visibility incidents and how your CQI program can be a leading indicator for such preventable behaviors.
23 episodes
Share
