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Ep 153: Creating and Sustaining a Culture of Hospitality with Horst Schulze

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Content provided by Eric Case and Global Leadership Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Eric Case and Global Leadership Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Hospitality is one of the most powerful differentiators that an organization possesses, but it can be challenging to create and sustain it across an entire culture. In this episode, cofounder and former president of Ritz-Carlton Hotel Company, Horst Schulze, shares hospitality insights from a legendary career with GLN President and CEO, David Ashcraft. If you’re a leader who is interested in creating a culture of excellence and customer-focused hospitality, we invite you listen in to this rich conversation!

  continue reading

103 episodes

Artwork
iconShare
 
Manage episode 446384753 series 2775161
Content provided by Eric Case and Global Leadership Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Eric Case and Global Leadership Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Hospitality is one of the most powerful differentiators that an organization possesses, but it can be challenging to create and sustain it across an entire culture. In this episode, cofounder and former president of Ritz-Carlton Hotel Company, Horst Schulze, shares hospitality insights from a legendary career with GLN President and CEO, David Ashcraft. If you’re a leader who is interested in creating a culture of excellence and customer-focused hospitality, we invite you listen in to this rich conversation!

  continue reading

103 episodes

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