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EP. 16 Managing Client's Expectations
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In this episode of the GuideTech Podcast, hosts Garrett Shackelford, Logan Meaux and Hunter Runge dive into essential in-field tactics designed to boost rebook rates, ensure client satisfaction, and handle challenging hunts with ease. They discuss the importance of creating comfortable blinds by adding amenities like heaters, hot food, drinks, and snacks to enhance the client's hunting experience. The hosts also highlight the value of going the extra mile, maintaining a positive attitude, and setting realistic expectations to avoid disappointment. Learn how to handle difficult clients with respect and professionalism, ensure safety during hunts, and the critical role of effective communication and feedback in continuously improving your services. Whether you're a seasoned outfitter or new to the industry, this episode is packed with practical advice to help you elevate your guiding business and create memorable experiences for your clients. Don't miss out on these valuable insights—tune in now!
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