))
Unlocking AI’s Potential in Business with Hazel Evans
Manage episode 423505812 series 3564757
Content provided by Don Finley. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Don Finley or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Navigating AI's Evolution and Business Integration with Hazel Evans
In this episode of The Human Code, host Don Finley talks with Hazel Evans of Highland Valley Digital about the transformative impact of AI on business operations and customer service. They explore the importance of data quality, the benefits of adopting a test-and-learn approach, and the evolution of AI from early machine learning applications to modern chatbots. Join Don and Hazel as they delve into real-world insights and strategies for leveraging AI to drive innovation and achieve competitive advantage in today's fast-paced business landscape.
00:00 Introduction to The Human Code
00:51 Meet Hazel Evans: A Journey in Tech Leadership
01:11 Evolution of AI: From Machine Learning to Chatbots
01:29 The Importance of Data Quality in AI
01:37 Adopting a Test and Learn Approach
02:42 Hazel's Early Career and Machine Learning
03:42 Advancements in AI and Sentiment Analysis
05:44 Practical Applications of AI in Business
08:16 Challenges and Ethical Considerations in AI
10:12 Customer Service and AI: A New Era
21:58 Future of AI: Personalization and Human Connection
29:18 Career Advice and Personal Growth
33:02 Conclusion and Contact Information
31 episodes
Share
