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Episode 81 - Want to grow your business? Start talking to your customers
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Your existing customers are a gold mine. They have a lot of wisdom to share with you... wisdom that will completely transform the way you do Marketing.
Asking the right questions to our customers gives us an insight into -
- Why did the customer purchase your product?
- What was the exact pain that they felt because of which they decided to buy your product?
- What were the exact objections that they had before buying?
- What is the problem your product solves?
- Which features are loved by customers?
And so on.
But despite this, we often ignore the customers that we have. Instead of asking them questions, we move on to acquiring new customers.
In this episode, I talk about the questions that you can ask your customers to get valuable insights from them.
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