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Setting the Right Buyer Expectations with Dan Lesniak
Manage episode 400138296 series 3237066
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In this episode of The Hyperfast Show, Dan Lesniakfocuses on the crucial practice of setting clear expectations with buyer clients from the outset, highlighting it as a pivotal step that can save significant time, money, and prevent headaches for both agents and clients. He underlines the importance of conducting a detailed needs analysis during the initial meeting, which, though it may add an extra 30 minutes to the process, pays off by enhancing client satisfaction, improving conversion rates, and increasing referrals and repeat business. The episode also touches on the common hesitation among agents to confront clients with the reality of the market when their desires don't align with their budget or market availability. By engaging clients in a live MLS search to adjust criteria based on real-time market data, agents can manage expectations realistically, positioning themselves as problem-solvers and thereby fostering trust and preventing potential client frustration or loss.
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Join Dan as he discusses:
- The importance of setting clear expectations with buyer clients upfront to save time and enhance client satisfaction.
- The need for a detailed needs analysis and the use of live MLS searches to align client desires with market realities.
- Common agent hesitations in discussing budget constraints and market limitations with clients, and how to present solutions for managing expectations effectively.
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