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Content provided by The Insurance Podcast, Pete Tessier, and Curt Wyatt. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Insurance Podcast, Pete Tessier, and Curt Wyatt or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Modernizing the claims and restoration experience

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Manage episode 410044786 series 2500398
Content provided by The Insurance Podcast, Pete Tessier, and Curt Wyatt. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Insurance Podcast, Pete Tessier, and Curt Wyatt or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Claims and restoration is where the most policy holders determine the value of their insurance and Bill Dietz, President of Paul Davis Restoration Canada, talks about how to modernize and expand the value at a difficult time.

In this episode:

  • How to address service and expectations of insureds post CAT losses
  • Why investing in company culture has helped attract great talent
  • Using technology to provide transparency in the restoration process
  • How people are still the most important asset for a successful experience
  • Podcast Philosophy

Bill's experience and understanding of the restoration industry helps provide amazing context for how the industry at large can improve it's service and deliver value during a situation neither the insureds or their insurance company want to have.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  continue reading

226 episodes

Artwork
iconShare
 
Manage episode 410044786 series 2500398
Content provided by The Insurance Podcast, Pete Tessier, and Curt Wyatt. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Insurance Podcast, Pete Tessier, and Curt Wyatt or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Claims and restoration is where the most policy holders determine the value of their insurance and Bill Dietz, President of Paul Davis Restoration Canada, talks about how to modernize and expand the value at a difficult time.

In this episode:

  • How to address service and expectations of insureds post CAT losses
  • Why investing in company culture has helped attract great talent
  • Using technology to provide transparency in the restoration process
  • How people are still the most important asset for a successful experience
  • Podcast Philosophy

Bill's experience and understanding of the restoration industry helps provide amazing context for how the industry at large can improve it's service and deliver value during a situation neither the insureds or their insurance company want to have.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  continue reading

226 episodes

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