Artwork

Content provided by IT Pro. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by IT Pro or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Salesforce Dreamforce 2024: Delivering on AI hype

19:39
 
Share
 

Manage episode 443459180 series 2579970
Content provided by IT Pro. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by IT Pro or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
When it comes to the companies leading the way in AI development, Salesforce might not be the first name that springs to mind. The veteran CRM provider launched its flagship ‘Einstein’ AI in 2016, which relied on traditional machine learning methods to improve customer experience, but hasn’t sought to go head-to-head with major AI developers.
With several years of generative AI hype at its back, the company is trying to carve a out a place for itself as the purveyor of trusted AI tools that live up to the hype – put simply, automated software that helps us work less, and reap more rewards.
How has the company sold this vision so far at its annual conference, Dreamforce 2024? And is it likely to succeed given the vicious competition in the space?
In this episode, Jane and Rory speak to Ross Kelly, ITPro’s news and analysis editor, live from Dreamforce in San Francisco.
Read more:
  continue reading

272 episodes

Artwork
iconShare
 
Manage episode 443459180 series 2579970
Content provided by IT Pro. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by IT Pro or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
When it comes to the companies leading the way in AI development, Salesforce might not be the first name that springs to mind. The veteran CRM provider launched its flagship ‘Einstein’ AI in 2016, which relied on traditional machine learning methods to improve customer experience, but hasn’t sought to go head-to-head with major AI developers.
With several years of generative AI hype at its back, the company is trying to carve a out a place for itself as the purveyor of trusted AI tools that live up to the hype – put simply, automated software that helps us work less, and reap more rewards.
How has the company sold this vision so far at its annual conference, Dreamforce 2024? And is it likely to succeed given the vicious competition in the space?
In this episode, Jane and Rory speak to Ross Kelly, ITPro’s news and analysis editor, live from Dreamforce in San Francisco.
Read more:
  continue reading

272 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Quick Reference Guide