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eCommerce Brands Choosing SMS over Email

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Manage episode 300066834 series 2499878
Content provided by The JetRails Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The JetRails Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Consumers open their text messages. Their e-mails... maybe... maybe not. This leads eCommerce merchants toward a crossroads. Treat SMS like the 3rd rail, or embrace it while making sure to treat this communication channel with the respect that shoppers demand. Most of us get text messages or push notifications from major brands regarding our order/delivery status, along with other valuable info. What if you added dimensionality to SMS, allowing shoppers to respond to your texts and get answers, delivering conversational commerce experiences? Catch the episode to learn what the future of eCommerce communications looks like. Guest: Rev Reddy, VoyageSMS.com Host: Robert Rand, JetRails.com
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101 episodes

Artwork
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Manage episode 300066834 series 2499878
Content provided by The JetRails Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The JetRails Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Consumers open their text messages. Their e-mails... maybe... maybe not. This leads eCommerce merchants toward a crossroads. Treat SMS like the 3rd rail, or embrace it while making sure to treat this communication channel with the respect that shoppers demand. Most of us get text messages or push notifications from major brands regarding our order/delivery status, along with other valuable info. What if you added dimensionality to SMS, allowing shoppers to respond to your texts and get answers, delivering conversational commerce experiences? Catch the episode to learn what the future of eCommerce communications looks like. Guest: Rev Reddy, VoyageSMS.com Host: Robert Rand, JetRails.com
  continue reading

101 episodes

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