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If eCommerce Shoppers Experience Checkout Problems Can You Win Them Back?
Manage episode 320896826 series 2499878
Content provided by The JetRails Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The JetRails Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Sometimes eCommerce orders fail to go through. Whether caused by problems stemming from the shopper's credit or debit card, payment gateways, fraud filters, or even issues with checkout pages themselves, it happens. In a physical store, you'd work with the shopper to help them complete their transaction. When it comes to eCommerce, however, shoppers are likely to abandon their carts. That left us asking, "Can you get them back?" Guest: GQ Fu, LTVplus.com Host: Robert Rand, JetRails.com
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Manage episode 320896826 series 2499878
Content provided by The JetRails Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The JetRails Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Sometimes eCommerce orders fail to go through. Whether caused by problems stemming from the shopper's credit or debit card, payment gateways, fraud filters, or even issues with checkout pages themselves, it happens. In a physical store, you'd work with the shopper to help them complete their transaction. When it comes to eCommerce, however, shoppers are likely to abandon their carts. That left us asking, "Can you get them back?" Guest: GQ Fu, LTVplus.com Host: Robert Rand, JetRails.com
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