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Small Business 2024 and Beyond
Manage episode 405881436 series 2783941
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In this podcast episode, Johnny discusses the key areas of business that have historically been important and how they are shifting in the current business landscape. He emphasizes the importance of member experience and how it can be a game-changer for businesses. Johnny also talks about the significance of cultivating core values, mission, and vision in order to create a strong brand. He concludes by highlighting the importance of client experience and how it can make up for any shortcomings in the product or service offered by a business.
Takeaways
- Member experience is crucial for the success of a business.
- Cultivating core values, mission, and vision is essential for creating a strong brand.
- Client experience is more important than ever and can make up for any shortcomings in the product or service. - Businesses should focus on providing exceptional member experience and cultivating a loyal customer base.
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