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Transforming Bad Customer Experiences into Long-Term Success

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Manage episode 398423160 series 3550435
Content provided by Jose Escalera & Emma Jackson, Jose Escalera, and Emma Jackson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jose Escalera & Emma Jackson, Jose Escalera, and Emma Jackson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

we delve into the world of customer service, where we explore how to transform bad customer experiences into long-term success. We'll discuss how handling customer complaints is not just about saying 'the customer is always right', but about understanding the customer's perspective and building rapport with clients

  continue reading

25 episodes

Artwork
iconShare
 
Manage episode 398423160 series 3550435
Content provided by Jose Escalera & Emma Jackson, Jose Escalera, and Emma Jackson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jose Escalera & Emma Jackson, Jose Escalera, and Emma Jackson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

we delve into the world of customer service, where we explore how to transform bad customer experiences into long-term success. We'll discuss how handling customer complaints is not just about saying 'the customer is always right', but about understanding the customer's perspective and building rapport with clients

  continue reading

25 episodes

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