112. Running a Professional Laundromat Business From a Small Laundromat with David Laing

The Laundromat Resource Podcast

David Laing is running a very professional laundromat business. In this interview, David shares all of the little things that he and his wife are doing in order to run a top-notch laundromat from their small, 1,000-square-foot store. We dive deep into their business planning process and all of the big and little things they are doing right!
We cover a lot of ground in this episode and David shares extremely practical advice. This is one of the most actionable episodes we have had, so take advantage of it!
0:00 Take action on your goals.
2:30 Join a Mastermind Group!
9:00 How David became interested in the laundromat business.
18:37 Pricing and losing money.
24:03 Return customers and customer service.
31:55 Turning your fans into your salesforce.
41:16 Marketing strategies for your laundromat.
52:14 The analytics that Laundryworks provides.
1:00:16 Changes made since taking over the laundromat.
1:05:05 Customer service based in service based.
1:09:24 The hunting vs. fishing model of marketing.
1:15:14 How much time do you put into your business?
1:19:47 The definition of core values.
1:27:09 How to professionalize your laundromat.
1:31:46 The importance of reading and listening to audiobooks.
1:36:59 Run your business like a professional business.
1:45:03 Recommended resources for growth.

Show Notes
https://laundromatresource.com/show112
Show Sponsors
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https://atmosphere.tv/partner/laundromat-resource
Resources
Start With Why book
Traction book
The 4 Disciplines of Execution book
Rocket Fuel book
Simon Sinek Ted Talk
Laundromat Owners Facebook Group
Guelph Laundry
Daniel Logan episode
Brian Riseland episode
Get Connected
Join Laundromat Resource
Laundromat Resource Coaching
Laundromat Resource Courses
Laundromat Resource Forums
Laundromat Marketplace- Sell Your Laundromat [free listings]
Diligence Capital Investments
Laundromat Investor Resources
Laundromat Resource Events
Laundromat Resource Blog
* Some links may be affiliate links in which the channel owner may receive compensation when you make a purchase using t

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