139. Competing with 9 Laundromats in 3 Miles with Steve Andrews

The Laundromat Resource Podcast

In this episode, host Jordan Berry is joined by the insightful and experienced guest, Steve Andrews. Together, they delve into the world of laundromat ownership, discussing essential business strategies, employee management, and the impact of location on success. With a focus on building meaningful change and motivation for listeners, they highlight the importance of taking action and maintaining a positive mindset to pursue success. From navigating challenges to finding growth opportunities, this episode is packed with valuable insights and practical advice for current and aspiring laundromat owners. Join us as we explore the fascinating world of entrepreneurship and business development in the laundromat industry.
In this episode, Jordan and Steve discuss:
00:00 Sofia and Max, 12 and 10 years old, laundry business, expanding to store number 3.
09:51 Self-serve laundry with expanded parking and remodeling.
11:15 Improved parking increased revenue, security measures added.
16:13 American Changer machines and their security issues.
22:33 Convenient location with good visibility and amenities.
30:54 Laundry owner values trust, teamwork, and vision.
34:33 Managers monitor employee needs, offer performance bonuses.
41:06 Repainted store, upgraded vending machines for efficiency.
43:53 Large wall mural with QR codes for ratings.
51:53 Struggle with store traffic due to sign.
54:22 Marketing approach for local community Facebook groups.
01:00:09 Manager Vilma excels in customer service, relationships.
01:05:56 Successful team with different skill sets excel.
01:11:27 Building small businesses in smaller towns, purchasing property.
01:19:56 Budget for runway, avoid profit expectations, secure capital.
01:20:55 Understand interest rates, holding costs, capital aspect.
01:26:17 Learn from diverse experiences, build strong network.
Show Notes-
https://laundromatresource.com/show139

Resources
Email: [e-mail]
Website: www.washhouseclean.com
Facebook: @washhouseclean
Instagram: @washhouseclean
LinkedIN: Steve Andrews
Show Sponsors
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