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Episode 005: Karen Martin: The Need For Executive Engagement and Learning By Doing
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Karen Martin is a shingo award winning author, speaker, lean consultant, and President of The Karen Martin Group.
Since 2000, Karen’s firm has helped organizations from start-ups to Fortune 100 companies, government agencies to non-profits.
Karen is the author of four books, two of which are Shingo Award Winners…The Outstanding Organization and Value Stream Mapping
Karen is a highly-rated speaker who wows her audiences with high-energy presentations containing practical takeaways. She’s also an instructor for the University of California, San Diego’s Lean Enterprise program and an Industry Advisor for the University of San Diego’s Industrial and Systems Engineering program.
Favorite Lean Quote:
'People are rarely the problem' - Karen Martin @karenmartinopex
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Setback in their Lean Journey:
Karen shares her early career experiences about learning that true lean transformation requires CEO and executive level involvement. She also talks about the need of improvement professionals to practice deep reflection.
Lean “A-Ha!” Moment:
Karen shares a story about “Martha” during an exercise with metrics based process mapping and discovering that her job would change when Martha designed herself out of a job during a kaizen…and the success that followed Martha.
Advice for the person starting out with Lean/Continuous Improvement:
Don’t underestimate the time amount of time you need to be actively engaged in learning the skills associated with leading lean.
Advice for the journeyman professional in Lean/Continuous Improvement:
'Learn by doing' @ KarenMartinOpEx
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Don’t put undue pressure on yourself to be perfect, you learn by doing.
Book Recommendation:
Joy, Inc.: How We Built a Workplace People Love
Interview Links:
Karen’s Books
44 episodes
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