Difficult Stakeholder Dynamics

The Life Science Lawcast

Welcome to the life Science lawcast. We aim to tackle challenges faced by overstretched legal and Compliance teams in bite-sized charts covering regulatory updates as well as some hints and tips on how to engage with internal stakeholders, positively maintaining a proactive can-do reputation and developing your career whilst keeping your sanity. In each lawcast our community of legal and Compliance experts will cover topics they have tackled whilst working within the pharmaceutical and biotech sectors.
In this episode, Wendy Lloyd Goodwin and Rebecca Clothier discuss the critical relationship between in-house legal teams and business stakeholders. They challenge the concept of "difficult stakeholders" and suggest understanding different personality types and communication styles to manage stakeholder relationships effectively.
Key Points:
Understanding Stakeholders:
•Recognise different personality types and adapt communication styles accordingly.
•Get to know stakeholders early and build a partnership approach.
Effective Communication:
•Use positive and empathetic communication.
•Simplify complex legal jargon for stakeholders.
•Actively listen and ask open questions to ensure mutual understanding.

Building Relationships:
•Establish trust and understanding by engaging with stakeholders proactively.
•Educate stakeholders about the legal department's role and value.
Overcoming Challenges:
•Address resistance by being transparent and allowing stakeholders to express concerns.
•Take time to think through responses and involve stakeholders in the decision-making process.
Personal Development:
•Reflect on one's communication style and be willing to adapt.
•Seek mentors and develop skills through continuous learning and feedback.
Successful stakeholder management in the legal and compliance field requires empathy, effective communication, and a willingness to adapt and learn. Building strong relationships with stakeholders is crucial for mutual success.