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Ep 12: The Power of Old Fashioned Customer Service
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How do you continue to successfully run your retail shop in the competitive world of e-commerce? Don't be pushy--be positive and informative and teach your employees how to do the same! In this episode, Aaron and Mayumi Muller talk with Stewart Patey about how to transform your Brick and Mortar's customer service to surpass the convenience of online shopping and continue to bring customers into your store.
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