EP1: Leading in a Time of Uncertainty - Caroline Lamb

The Luminate Collective

Welcome to The Luminate Collective Podcast, brought to you by AAB Consulting, hosted by Sian Parker. In this series, we capture candid conversations on life, change, leadership, and the world of business. Beyond their titles, our guests share their life stories, discussing the personal and vulnerable experiences that have contributed to their success.

In this episode, Sian sits down with Caroline Lamb, CEO of NHS Scotland and Director General of Health and Social Care Directorates. Caroline’s journey is a testament to leadership in the face of change, particularly when the odds are against you and the future is unknown.

Caroline's narrative is a masterclass in embracing challenges and transforming them into opportunities. She shares her insights on building trust, nurturing relationships, and understanding the perspectives of diverse stakeholders. Caroline's wisdom offers actionable guidance for leaders aiming to drive innovation while respecting the values of their teams.

Chapter Markers:

00:00:00 - Introduction

00:00:33 - Caroline's Bookmark Moment

00:03:57 - The Journey to Where Caroline is Now

00:12:37 - Handling the Covid-19 Pandemic

00:16:37 - Why Taking Chances is Important

00:22:22 - Opportunities for the Younger Generations

00:24:25 - Motivating a Team to Work Towards the Greater Good

00:29:31 - Key Moments of Learning From Various Entities

00:32:48 - Has There Been a Shift in the Work Place With a More Hybrid Approach

00:35:56 - Creating Guidance for Graduate Employees

00:37:36 - Gaining Trust and Respect From Fellow Leaders

00:40:45 - Advice on Being a Leader

00:42:51 - Caroline's University Years

00:45:27 - Reflective Thoughts on Time Spent in London

00:46:48 - Living in Edinburgh During the Fringe

00:48:08 - The Stress of Work and Switching Off

00:51:35 - Outro

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A brief introduction to AAB Consulting...

• We are the consulting arm of The AAB Group
• Compared to AAB, we are just a young thing, we started in 2018
• We are a business consultancy focused on helping our clients think about, prepare for, and deliver change
• We focus on adding real value in the areas of service design, digital strategy and transformation, business agility and growth management
• We firmly believe that our clients want a great experience when they hire consultants; not simply a project or intervention
• We have a healthy focus on looking after our team members so that they look after our clients.

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