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A Better Lawn Mower
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Today we chat with Nikki Shaver, the managing director of Innovation and Knowledge at global law firm Paul Hastings and the founder of the global Legal Innovation Design group. Nikki shares about her journey from Europe to Australia to Canada and finally to the US, ultimately moving into the world of legal innovation and knowledge management and leading a KM team at Paul Hastings. Anand and Nikki discuss the principles of legal design, and why it's important to really understand the contours of a problem before jumping into a solution. Especially in a high stress, high tension environment, I think Nikki’s words on empathy, understanding and curiosity in a professional setting will resonate with you
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