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EP 88 - Building AI chatbots for customer retention with Marco Dassisti
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Join us on the WHU Most Awesome Founder Podcast as we dive into the world of entrepreneurship with Marco Dassisti, a seasoned alumnus of WHU's MBA program and the founder of kitchX and Qualimero.ππ
Discover the highs and lows of building a startup, the power of conversational commerce, and the future of WhatsApp as a sales channel. From the challenges of scalability to the excitement of creating a new venture, Marco shares valuable insights and lessons learned along the way.π₯
Don't miss this engaging conversation packed with inspiration and practical wisdom!ππ‘
Chapters:
(1:00) Introduction to Marco's Background
(3:15) Discussing the Problem of Scalability in the Case of kitchX
(5:40) Explaining What Qualimero is All About
(9:00) Overview of the Current Lead Journey and Their Pain Points
(10:00) How Qualimero Addresses These Pain Points
(11:10) Importance of Quality Assurance for LLm in Sales
(14:30) Exploring Why Conversion of Customers is Difficult for Startups
(16:30) The Drive of Being an Entrepreneur and Lessons Learned from kitchX
(20:50) Analyzing the Future of Whatsapp in the Context of Meta
(24:00) Discussion on German Conservatism
(25:15) Insights into Intrapreneurship at OBI
(30:00) Comparing No Code vs. Having a Technical Co-Founder
(34:20) MBA Program of WHU and Entrepreneurship
(36:25) Podcast and Book Recommendations
Marco's recommendations:
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