734: Shep Hyken- Creating the Best Customer Experience with Convenience


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Shep Hyken is the Chief Amazement Officer of Shepard Presentations, a fellow member of NSA, podcast host of Amazing Business Radio and most importantly, husband of 107 years and amazing parent. As a speaker and NY Times bestselling author, Shep works with companies and organizations who want to build loyal relationships with their customers and employees. He's written a new book just about to come out called The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty. Show notes by show producer/podcastologist: One of the Taylor Sisters Connect with Shep Hyken: Twitter: @Hyken Website: www.BeConvenient.com Email: cindy@hyken.com Reach The Nice Guys Here: Doug- @DJDoug Strickland- @NiceGuyonBiz Nice Guys Sponsor: The New Media Summit, is taking place September 11-13 in Austin, TX. www.NewMediaSummit.net Use promo code NICEGUYS at checkout, you'll save $1,000 and can attend for just $1,997! Believe me, it's the best investment you'll make this year. Nice Guys Links: Subscribe to the Podcast Niceguysonbusiness.com TurnkeyPodcast.com - You're the expert. Your podcast will prove it. Podcast Production, Concept to Launch Book Doug and/or Strick as a speaker at your upcoming event. Amazon #1 Best selling book Nice Guys Finish First. Doug's Business Building Bootcamp (10 Module Course) Survey: Take our short survey so The Nice Guys know what you like. Partner Links: Dalyn Miller PR will teach you to be a great podcast guest Amazon.com: Click before buying anything. Help support the podcast. Interview Valet: Get interviewed on top podcasts and share your message. Acuity Scheduling: Stop wasting time going back and forth scheduling appointments Social Quant - Boost your Twitter following the right way. Targeted reach Promise Statement: To provide an experience that is entertaining and adds value to your life. Never underestimate the Power of Nice.

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