Episode 36: Tapping the Power of Online Volunteers to Deliver ROI for Your Nonprofit, with Dana Litwin

The Nonprofit Hero Factory

Nonprofit volunteer time across the U.S. in 2021 is now $28.54/hr on average. They are often your greatest investors and champions… and that’s not even counting the donations that they make on top of their time. But with COVID and other challenges, too many organizations just don’t know how to capitalize on this opportunity. Even for nonprofits who understand the tremendous value of their volunteer force, COVID-19 presented seemingly insurmountable challenges. Many halted or completely abandoned their volunteer programs, breaking the connection with their biggest supporters or worse, breaking their trust at the worst time possible. Dana Litwin is a Certified Volunteer Administrator (CVA) who specializes in helping nonprofits create more volunteer opportunities online. She joins us on the show this week to share her insights on the ROI of volunteers and how we can help them help us regardless of pandemics, geographical and time constraints. ** Episode Links and Shownotes: https://nphf.show/ep36 ** What we’ll be discussing: • How volunteer engagement, online and off is critical to a nonprofit’s success • Lessons learned from nonprofits’ response to the pandemic • The three Cs to a happy and engaged volunteer team • Creating engaging virtual opportunities for volunteers • Challenges associated with the lack of value and understanding of volunteer services • Expectations, responsibilities, and tools for successful volunteer programs