Artwork

Content provided by The Omni Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Omni Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Marley Wissner, Support Human

13:13
 
Share
 

Manage episode 364768256 series 1770770
Content provided by The Omni Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Omni Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Full transcript and show notes at theomnishow.omnigroup.com

Today we chat with one of the Omni Groups' Support Humans, Marley Wissner. If you've ever wondered what happens after someone shares a question, comment, or feature request - Marley’s here to peel back the curtain.

In this enlightening discussion, Marley shares his journey at the Omni Group, his day-to-day roles, and the fascinating process that takes place behind the scenes in handling customer feedback (Hint: It involves the "Potato-Tron").

Marley explains how the Omni Group utilizes this valuable feedback to improve its suite of productivity tools. He gives us an inside look into how the team prioritizes user requests, the challenges faced, and how they strive to incorporate ideas into their software updates.
Some other people, places, and things mentioned in this episode:
- OmniGraffle Test Builds
- OmniFocus
- OmniGraffle Main Page
- OmniOutliner
- OmniPlan

  continue reading

140 episodes

Artwork

Marley Wissner, Support Human

The Omni Show

83 subscribers

published

iconShare
 
Manage episode 364768256 series 1770770
Content provided by The Omni Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Omni Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Full transcript and show notes at theomnishow.omnigroup.com

Today we chat with one of the Omni Groups' Support Humans, Marley Wissner. If you've ever wondered what happens after someone shares a question, comment, or feature request - Marley’s here to peel back the curtain.

In this enlightening discussion, Marley shares his journey at the Omni Group, his day-to-day roles, and the fascinating process that takes place behind the scenes in handling customer feedback (Hint: It involves the "Potato-Tron").

Marley explains how the Omni Group utilizes this valuable feedback to improve its suite of productivity tools. He gives us an inside look into how the team prioritizes user requests, the challenges faced, and how they strive to incorporate ideas into their software updates.
Some other people, places, and things mentioned in this episode:
- OmniGraffle Test Builds
- OmniFocus
- OmniGraffle Main Page
- OmniOutliner
- OmniPlan

  continue reading

140 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Quick Reference Guide