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OASIS V3 - Questions Answered

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Manage episode 383736706 series 3378659
Content provided by IAQG. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by IAQG or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

OASIS V3, the latest Online Aerospace Software Information System, has been in operation for a few months. This new version is a re-platforming, so while the work performed is the same, how you use the OASIS platform (and what it looks like) is different. In this episode, we talk to Greg Fontaine (Jaspin Interactive), IAQG Digital Focal, and Jake Lewin, CEO for Intact US – developers of OASIS V3, to understand what users are finding challenging when performing their work. We asked the questions and received answers regarding:

  • Initial login complexities
  • Limited or no organization visibility after login.
  • Limited or no audit detail visibility after login
  • Obtaining access rights for an organization
  • How to open a ticket

We also asked our guests if they have seen actions users are doing that have led to errors or issues on the new platform. Take a listen.

Below are links mentioned to bookmark during the recording:

  1. OASIS V3: https://oasis.iaqg.org/Login.aspx
  2. OASIS V3 Web page: https://iaqg.org/tools/oasis-v3/
  3. Knowledge Base: https://OASIS-help.iaqg.org
  4. Ticketing: https://iaqg.intact-systems.com/page/Helpdesk
  5. Known Issues: https://iaqg.org/go/v3-known-issues

This is the first in a series of OASIS V3 Questions Answered. Submit questions to communications@iaqg.org for possible inclusion in an upcoming episode.

  continue reading

22 episodes

Artwork
iconShare
 
Manage episode 383736706 series 3378659
Content provided by IAQG. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by IAQG or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

OASIS V3, the latest Online Aerospace Software Information System, has been in operation for a few months. This new version is a re-platforming, so while the work performed is the same, how you use the OASIS platform (and what it looks like) is different. In this episode, we talk to Greg Fontaine (Jaspin Interactive), IAQG Digital Focal, and Jake Lewin, CEO for Intact US – developers of OASIS V3, to understand what users are finding challenging when performing their work. We asked the questions and received answers regarding:

  • Initial login complexities
  • Limited or no organization visibility after login.
  • Limited or no audit detail visibility after login
  • Obtaining access rights for an organization
  • How to open a ticket

We also asked our guests if they have seen actions users are doing that have led to errors or issues on the new platform. Take a listen.

Below are links mentioned to bookmark during the recording:

  1. OASIS V3: https://oasis.iaqg.org/Login.aspx
  2. OASIS V3 Web page: https://iaqg.org/tools/oasis-v3/
  3. Knowledge Base: https://OASIS-help.iaqg.org
  4. Ticketing: https://iaqg.intact-systems.com/page/Helpdesk
  5. Known Issues: https://iaqg.org/go/v3-known-issues

This is the first in a series of OASIS V3 Questions Answered. Submit questions to communications@iaqg.org for possible inclusion in an upcoming episode.

  continue reading

22 episodes

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