Africa-focused technology, digital and innovation ecosystem insight and commentary.
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How Conversational Technology Impacts Businesses In The Retail Landscape
M4A•Episode home
Manage episode 241914104 series 2542271
Content provided by The Retail Podcast by Vue.ai and Vue.Ai | Retail Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Retail Podcast by Vue.ai and Vue.Ai | Retail Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This retail podcast focuses on a topic that’s been trending for quite a while now - and that’s conversational technology. Most of us have heard about and experienced chatbots, Alexa, Google Home and waiting for a wider release of Google Duplex - Google’s newest human-sounding assistant. Brands and Retailers are exploring how conversational technology applies to their business and the ways it could positively affect their bottom line. From conversational marketing to conversational commerce and customer support, what are the most effective ways businesses can utilize chatbots and voice interfaces? To discuss this topic in-depth with us, we have Ravi Raj, Co-Founder and CEO of Passage AI, a natural language understanding and processing platform that can be used to create deep conversational interfaces for any website or business. With over 20 years of experience in product development, Ravi has led teams at Yahoo, Kosmix, WalmartLabs and Bloomreach before he founded Passage AI. Listen to this episode to learn all about the future of conversational commerce through exclusive insights from leaders in the retail and technology space!
…
continue reading
48 episodes
M4A•Episode home
Manage episode 241914104 series 2542271
Content provided by The Retail Podcast by Vue.ai and Vue.Ai | Retail Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Retail Podcast by Vue.ai and Vue.Ai | Retail Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This retail podcast focuses on a topic that’s been trending for quite a while now - and that’s conversational technology. Most of us have heard about and experienced chatbots, Alexa, Google Home and waiting for a wider release of Google Duplex - Google’s newest human-sounding assistant. Brands and Retailers are exploring how conversational technology applies to their business and the ways it could positively affect their bottom line. From conversational marketing to conversational commerce and customer support, what are the most effective ways businesses can utilize chatbots and voice interfaces? To discuss this topic in-depth with us, we have Ravi Raj, Co-Founder and CEO of Passage AI, a natural language understanding and processing platform that can be used to create deep conversational interfaces for any website or business. With over 20 years of experience in product development, Ravi has led teams at Yahoo, Kosmix, WalmartLabs and Bloomreach before he founded Passage AI. Listen to this episode to learn all about the future of conversational commerce through exclusive insights from leaders in the retail and technology space!
…
continue reading
48 episodes
All episodes
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