))
Lessons Learned in Building a Marketplace Featuring Jaclyn Grauman of The Verticale
Manage episode 364950754 series 3272592
Content provided by Sapna Shah. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sapna Shah or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Marketplaces are notoriously hard to build. This episode features Jaclyn Grauman, CEO of The Verticale, a social shopping platform that enables customers to discover brands that align with their values. Jaclyn discusses her journey building a DTC marketplace that is focused on brand discovery, the challenges of connecting customers to brands, and the pivots along the way.
- Using community and word of mouth as a tool to build customer acquisition
- Partnering with brands in a different way versus typical B2C marketplaces
- Utilizing customer and creator feedback as a tool to iterate the platform
- Why dropshipping didn’t fit with their model
- Gaining customer engagement and sharing brand stories through video
- Building a marketplace that is optimized for the consumer
- Fundraising for a marketplace (spoiler: it’s not easy!)
- Focusing on one consumer segment and why that’s critical
Music by Eino Toivanen, kongano.com
Edited by Deven Shah
Learn more at Retail X Series and follow @retailxseries on Twitter and Instagram.
To submit a pitch or to find out more about Sapna Shah, check out Red Giraffe Advisors.
45 episodes
Share
