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The Evolution of Retail: A Conversation with Industry Expert Shelley Kohan
Manage episode 371354128 series 3472495
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Have you ever wondered about the journey of a retail industry maven? Join me as I sit down with the dynamic Shelley Kohan, whose fascinating career started on the sales floor at Bloomingdale's and led to the lecture halls of the Fashion Institute of Technology. Shelley, who is also the Chief Strategy Officer at the Robin Report, Senior Contributor in Retail at Forbes, and the CEO and Founder of Shelmark Consulting Incorporated, unveils not just her journey into the retail world, but also how she has revolutionized the learning experience for her students with her commitment to updating course content according to the industry's rapid changes.
While we chat about her early days, Shelley takes us on a global tour, recalling her experiences growing up in Japan, Iran, and Germany. This rich multicultural background has shaped her understanding of the retail industry and how she deals with the constant changes this dynamic field presents. As we delve deeper into our conversation, you'll find Shelley's insights on the retail industry's challenges, especially in the aftermath of the pandemic, highly illuminating. She underscores the importance of embracing innovation and offers a candid look at how the pandemic has spurred the industry into rapid technological adaptation.
Ever pondered about how artificial intelligence can revolutionize retail? As we look into the future, Shelley and Brian delve into the transformative potential of AI. Listen to Shelley's intriguing examples of how AI can help make swift, precise decisions and reshape the conventional wholesale-retail model. We also discuss the future of customer experience in retail, underlining the significance of balancing physical retail and online shopping. To ensure you don't miss out on any of our enlightening future episodes, remember to hit the subscribe button!
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Connect with Shelley on LinkedIn: https://www.linkedin.com/in/shelley-e-kohan-310b9612/
Visit Shelley online: https://retailshelley.com/
RetailWire is the retail industry's premier source for news, analysis, and discussion. With a focus on the latest trends, technology, and consumer behavior, RetailWire provides a platform for industry experts and thought leaders to share their insights and perspectives. Whether you're a retailer, supplier, or service provider, RetailWire is your go-to destination for staying informed and ahead of the curve.
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