Protecting Your Career During Layoffs: Insights from MuleSoft Delivery Leader Mark Baker

The Salesforce Career Show

Have you ever wondered how to navigate the challenging world of consulting, deliver exceptional services, and still maintain your sanity? Join us in a captivating episode of the Salesforce Career Show, where we have the pleasure of hosting Mark Baker, the Delivery Leader for MuleSoft at Salesforce. Mark shares his fascinating journey from starting out with a TRS-80 to leading a project management team at Salesforce, along with valuable insights into the realities of succeeding through layoffs.
We delve into the challenges of delivering Salesforce services during times of transition, and the cycle of pain and panic that comes with it. We discuss the importance of taking a long-term view and maintaining equilibrium, as well as the realities of burnout and overworking staff.
Finally, don't miss Mark's recommendations on the best learning path and training for future MuleSoft developers, as well as the importance of customer self-discovery and getting to know their own processes before engaging with consultants. We wrap up the episode with Mark's personal story of leaving his IT job to pursue music and travel in a band. Get ready to be inspired by this incredible journey of success and the importance of taking risks!

Chapters

1. Protecting Your Career During Layoffs: Insights from MuleSoft Delivery Leader Mark Baker (00:00:00)

2. Salesforce Career Show With Mark Baker (00:00:02)

3. Layoffs and Burnout in Consulting (00:13:13)

4. MuleSoft Training and Managerial Responsibility (00:25:59)

5. Discovery and Optimization in Consulting Engagements (00:31:08)