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The Tenant's Trust Problem | Episode 006
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Manage episode 291931821 series 2922945
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In this episode, John Doyle, sat down with Matthew Gardiner who is the ex CEO at Trafford Housing Trust. Why... despite high landlord satisfaction scores is there still a trust problem for tenants? 🤔 It's a tough question, right? Surely if the "satisfaction scores" are positive... there's nothing to worry about? Yeah... well not quite according to Matthew Gardiner. Over the course of this conversation, John & Matthew discussed: ✅ Why there is a trust problem/the root causes ✅ Why "making mistakes" & being "transparent" can help rebuild that trust factor ✅ Sustainability within the sector & why it's in the best interest of both Landlords & Tenants. Hope you enjoy :)
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28 episodes
MP3•Episode home
Manage episode 291931821 series 2922945
Content provided by Voicescape. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Voicescape or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode, John Doyle, sat down with Matthew Gardiner who is the ex CEO at Trafford Housing Trust. Why... despite high landlord satisfaction scores is there still a trust problem for tenants? 🤔 It's a tough question, right? Surely if the "satisfaction scores" are positive... there's nothing to worry about? Yeah... well not quite according to Matthew Gardiner. Over the course of this conversation, John & Matthew discussed: ✅ Why there is a trust problem/the root causes ✅ Why "making mistakes" & being "transparent" can help rebuild that trust factor ✅ Sustainability within the sector & why it's in the best interest of both Landlords & Tenants. Hope you enjoy :)
…
continue reading
28 episodes
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