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Scripts to Create Repeat Customers
Manage episode 288411517 series 2323799
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In this podcast, I will talk about the scripts to make your one time buyers into a repeat customers.
FREE DOWNLOAD: Scripts to Turn One-Time Buyers into Repeat Customers.
Get the script here: sixteenramos.com/resources
Timestamps and Highlights:
4:53 - 5 to 25 Times More Expensive to Acquire New Customers
6:17 - Pay Attention On Retaining Customers
6:53 - 2 Part Thing of Cross Selling and Up Selling
8:00 - Up Selling
9:28 - Example Script for Up Selling
9:59 - Analysis of the Example Script
11:39 - Focus on their Experience
13:09 - Cross Selling
15:08 - Write Complimentary Products
15:54 - Example Script for Cross Selling
16:22 - Analysis of the Example Script
17:06 - Psychology of Cross Selling and Up Selling
18:08 - Repeat Purchase Incentives
19:13 - Script to Use When They Purchased for the First Time
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