TCP069: Critical KPI Tracking with Robert Peterson

The Tech Chef, Restaurant, Hospitality and Hotel Technology Business Podcast

I have to say, once again, that MURTEC was amazing in many ways. As a matter of fact, I had promised you a Toby and Skip MURTEC recap show, however, we had so many great networking opportunities and vendor discussions that we are still catching up from the show! Having said that, we WILL bring you that re-cap episode but it will have to wait another week. However, I am brining you another special episode today which I also recorded at MURTEC with my good friend, Robert Peterson to talk about some big announcements from the Restaurant Technology Network, especially the results of the KPI workgroup and other groups that Robert is heavily involved with.

Robert Peterson…. Some know him as the Area Vice President for New Business of North America at Oracle Food and Beverage. Others, however, know him as a leader and a superstar of both the RTN and the IFBTA.

Robert Peterson’s fervor for data governance has flourished during his 20 years in the restaurant industry. His career includes technical, sales, and strategic roles at various hospitality technology companies where he developed a deep understanding of the guest experience and its accompanying data flow.

Today his passion to see operators succeed. He is also a contributing member of RTN’s Vendor Advisory Council. Another fact about Mr. Peterson is that he is an 80’s BMX World Champion, he can still be spotted in San Diego with one of his four children showing off on his bicycle. Or experimenting with plant-based recipes at home with his wife, Julie.

Robert is such a dedicated individual and really cares about seeing technology not only progress in our industry but leading and pioneering a whole new era of how we think about the technology and data in the foodservice sector. I had such a good time catching up with Robert at the show… enjoy this chat I had with him while I was there.

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Next Week’s Show

I PROMISE you that Toby Malbec will be on the show with me next Tuesday to give you the recap you thought you were going to hear today. After that, I recorded some more guests that are just as fun. We have good times ahead and a plethora of amazing thought leaders that will blow you away with what they have to share.