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1294: The Role of AI-Powered COVID-19 Chatbots In Healthcare

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Manage episode 268864329 series 2391590
Content provided by Neil C. Hughes. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Neil C. Hughes or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Greg Kefer from AI-powered COVID-19 chatbot company, LifeLink, joins me on Tech Talks Daily. In today's episode, I explore the Chatbot benefits for healthcare providers and pharmaceutical companies as the landscape in healthcare continues to evolve.

COVID-19 has left healthcare providers in dire need of support - both on the front lines and back-of-house (call centers are seeing a 10x increase in volume!). In response, health systems like Jefferson Health, Memorial Health, and Banner Health have all quickly deployed chatbots like LifeLink because of its unlimited capacity to pre-screen and schedule appointments for patients.

I learn more about how this sudden need has pushed chatbots into the mainstream and transforming it overnight. Greg shares chatbots' new mission-critical role in the healthcare system and what this means for the "new normal" of healthcare.

  continue reading

2049 episodes

Artwork
iconShare
 
Manage episode 268864329 series 2391590
Content provided by Neil C. Hughes. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Neil C. Hughes or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Greg Kefer from AI-powered COVID-19 chatbot company, LifeLink, joins me on Tech Talks Daily. In today's episode, I explore the Chatbot benefits for healthcare providers and pharmaceutical companies as the landscape in healthcare continues to evolve.

COVID-19 has left healthcare providers in dire need of support - both on the front lines and back-of-house (call centers are seeing a 10x increase in volume!). In response, health systems like Jefferson Health, Memorial Health, and Banner Health have all quickly deployed chatbots like LifeLink because of its unlimited capacity to pre-screen and schedule appointments for patients.

I learn more about how this sudden need has pushed chatbots into the mainstream and transforming it overnight. Greg shares chatbots' new mission-critical role in the healthcare system and what this means for the "new normal" of healthcare.

  continue reading

2049 episodes

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