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The Tune Up | Ep. 16 — Reversing Negative Stereotypes Toward Auto Shops
Manage episode 439800030 series 3470539
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In this episode, we tackle the topic of reversing negative stereotypes toward automotive repair shops. We explore the root causes of these misconceptions, from poor past experiences to a lack of transparency, and discuss actionable steps repair shops can take to rebuild trust with customers. Tune in to discover how improved communication, customer education, and modern technology are reshaping the way people perceive auto repair services, changing the narrative around the industry.
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