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The Customer Service Plan Marketing Can't Compete With

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When? This feed was archived on October 08, 2022 03:02 (2y ago). Last successful fetch was on August 01, 2022 15:01 (2y ago)

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Manage episode 247796570 series 2493041
Content provided by Lambros Photios. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lambros Photios or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
How can we ensure customers keep coming back? How do we remove friction from their experience? Where are startups getting their customer service strategies wrong?

Don Peppers is known globally as a leader in customer service.

The Times of London has listed Don within their “Top 50 Business Brains”, while Accenture has included him in its global list of the “Top 50 Business Intellectuals.”

Don has shared his exquisite knowledge via his talks and workshops in more than 60 countries around the world; and the 10 books he’s co-authored have sold over a million copies in 18 different languages.

In this podcast, Don shares decades of knowledge he's eager or you to hear.

Connect with Lambros Photios of Station Five on LinkedIn and Twitter.

  continue reading

126 episodes

Artwork
iconShare
 

Archived series ("Inactive feed" status)

When? This feed was archived on October 08, 2022 03:02 (2y ago). Last successful fetch was on August 01, 2022 15:01 (2y ago)

Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 247796570 series 2493041
Content provided by Lambros Photios. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lambros Photios or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
How can we ensure customers keep coming back? How do we remove friction from their experience? Where are startups getting their customer service strategies wrong?

Don Peppers is known globally as a leader in customer service.

The Times of London has listed Don within their “Top 50 Business Brains”, while Accenture has included him in its global list of the “Top 50 Business Intellectuals.”

Don has shared his exquisite knowledge via his talks and workshops in more than 60 countries around the world; and the 10 books he’s co-authored have sold over a million copies in 18 different languages.

In this podcast, Don shares decades of knowledge he's eager or you to hear.

Connect with Lambros Photios of Station Five on LinkedIn and Twitter.

  continue reading

126 episodes

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