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The Voice Episode 100: Crisis Communications with Ottawa Police Service

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Manage episode 150096527 series 45274
Content provided by IABC Ottawa. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by IABC Ottawa or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

On October 22, 2014 shots rang out downtown Ottawa, killing Corporal Nathan Cirillo as he stood guard at the National War Memorial. This unthinkable act devastated and sparked fear in citizens’ minds, causing a frenzy of conversations and rumours. Where did the assailant flee and where was he headed? Was there also an active shooter at the Rideau Centre? As these very questions and numerous other claims flooded the Internet, Ottawa Police Service (OPS) had already undertaken a number of crisis communications measures, with public safety as its number one priority.

Anat Cohn, corporate communications specialist at Ottawa Police Service, recently sat down with our producer Ashlea McGrath at MARCOM Professional Development Annual Forum to discuss her experience in crisis communications on that tragic day in 2014, and the vital role social media played in helping OPS communicate with the public at such a crucial moment.

  continue reading

152 episodes

Artwork
iconShare
 
Manage episode 150096527 series 45274
Content provided by IABC Ottawa. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by IABC Ottawa or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

On October 22, 2014 shots rang out downtown Ottawa, killing Corporal Nathan Cirillo as he stood guard at the National War Memorial. This unthinkable act devastated and sparked fear in citizens’ minds, causing a frenzy of conversations and rumours. Where did the assailant flee and where was he headed? Was there also an active shooter at the Rideau Centre? As these very questions and numerous other claims flooded the Internet, Ottawa Police Service (OPS) had already undertaken a number of crisis communications measures, with public safety as its number one priority.

Anat Cohn, corporate communications specialist at Ottawa Police Service, recently sat down with our producer Ashlea McGrath at MARCOM Professional Development Annual Forum to discuss her experience in crisis communications on that tragic day in 2014, and the vital role social media played in helping OPS communicate with the public at such a crucial moment.

  continue reading

152 episodes

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