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Episode 5: Incident.io and The First Big Incident
Manage episode 355379366 series 3002241
Content provided by Courtney Nash. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Courtney Nash or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
What happens when you use your own incident management software to manage your own incidents but said incident takes out your own incident management product? Tune in to find out...
We chat with engineer Lawrence Jones about:
- How their product is designed, and how that both contributed to, but also helped them quickly resolve, the incident
- The role that organizational scaling (hiring lots of folks quickly) can play in making incident response challenging
- What happens when reality doesn't line up with your assumptions about how your system(s) works
- The importance of taking a step back and making sure the team is taking care of each other when you can get a break in the urgency of an incident
6 episodes
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Manage episode 355379366 series 3002241
Content provided by Courtney Nash. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Courtney Nash or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
What happens when you use your own incident management software to manage your own incidents but said incident takes out your own incident management product? Tune in to find out...
We chat with engineer Lawrence Jones about:
- How their product is designed, and how that both contributed to, but also helped them quickly resolve, the incident
- The role that organizational scaling (hiring lots of folks quickly) can play in making incident response challenging
- What happens when reality doesn't line up with your assumptions about how your system(s) works
- The importance of taking a step back and making sure the team is taking care of each other when you can get a break in the urgency of an incident
6 episodes
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Similar to The VOID
Show notes are at https://stevelitchfield.com/sshow/chat.html
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continue reading
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continue reading
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continue reading
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continue reading
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continue reading
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…
continue reading
Monday through Friday, Marketplace demystifies the digital economy in less than 10 minutes. We look past the hype and ask tough questions about an industry that’s constantly changing.
…
continue reading
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Defensive Security Podcast - Malware, Hacking, Cyber Security & Infosec
Jerry Bell and Andrew Kalat
Defensive Security is a weekly information security podcast which reviews recent high profile cyber security breaches, data breaches, malware infections and intrusions to identify lessons that we can learn and apply to the organizations we protect.
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continue reading
Player FM - Podcast App
Go offline with the Player FM app!
Go offline with the Player FM app!
