Doug Hall, CEO and Founder, Eureka! Ranch, Leadership Matters - Where's the Joy?

In Their Own Words

In our first podcast in April 2017, Doug Hall, Eureka! Ranch CEO and Founder, shares ruminations on leadership from his wide-ranging conversations with business leaders, as he stretches his imagination to ask "What is the new talk track to engage a leadership person who is feeling chaotic?"

With a 30+ year background in Deming management, Doug well appreciates the potential for "joy in work," yet asks "Where's the joy (to be found today)?. In his meetings with senior executives, he finds tell-tale signs of broken interactions, systems likely to fail slow and expensively rather than "fast and cheap." Upon probing them, he learned "they have no idea" what to do when the existing platforms (systems) are not working. Worse yet, he finds executives overwhelmed by the speed of change in the world today, often consumed by chaos. On the bright side, he hears of a need for systems that enable workers, not control them, as executives ponder "What the new type of leadership needs to be?" and the need, now more than ever, for openness to change, with women leading the way, per Doug's experience. For those having similar thoughts on helping leadership and change in a rapidly changing world, with ample opportunities for infusing Deming management, Tripp's latest podcast offers serious food for thought from a master innovator.