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Beginning in May 2014, our podcasts have featured interviews with members of The Deming Institute community, including industry leaders, practitioners, educators, Deming family members, and others who share their stories of transformation and success through the innovative management and quality theories of Dr. W. Edwards Deming. The podcast is hosted, produced and edited by Tripp Babbitt. Beginning in December 2015, we have featured a variety of special topics in episodes known as “10 Minut ...
 
Welcome to SuccessCast. The business program dedicated to helping entrepreneurs, business owners, business leaders, managers, sales people and anyone with the desire to take their company, job or career to the next level. SuccessCast – moving your needle from success…to sustainable success, with proven processes and well-guarded secrets from some of the greatest business minds on the planet. Your SuccessCast host is Scott Deming, an international speaker, trainer, consultant, author, and a l ...
 
I am trying a new podcast form for my reviews to help students access them after we are not in class. I will be posting information relevant to each class, including Homework, Quizzes, and Exams. Be sure to select the Episode related to YOUR Section. My MW/F and TTH/Polycom Courses ARE different. If NO designation is made, it is general content for EITHER group.
 
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Comments on your first exam, followed by information on how to get a couple of points extra credit starting tomorrow. The deadline for that will be Sunday at midnight. This only includes my Tuesday Thursday class that meets at 12:45 PM and my Polycom course that meets at 5:40 PM on Tuesday and Thursday.…
 
Review for exam one for all of my Monday Wednesday and Monday Wednesday Friday students.
 
In our 17th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management. Topics in this episode include: The 2nd of Dr. Deming’s 14 Points – “Adopt the new philosophy” Teach it to employees, suppliers, and put it into practice The 7 Deadly Diseases Freedom wit ...…
 
In our 17th episode of Deming Speaks, this 18-minute excerpt from a lecture by Dr. Deming (which follows the content in episode #16) includes his thoughts on the following topics: What do you think we ought to do? Where's the crisis? Customer expectations Who asked for pneumatic tires? Where does innovation come from? Where are the makers of ca ...…
 
In our 16th episode of Deming Speaks, this 20-minute excerpt from a lecture by Dr. Deming includes his thoughts on the following topics (with references to examples in his book, Out of the Crisis): What kind of problems? If you're worried about your competition, you are not doing your job Nothing can do you so much harm as a lousy competitor Ar ...…
 
In our 16th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management. Topics in this episode include: Dr. Deming’s 14 Points, to be viewed as a system Point #1 – Create constancy of purpose The need for planning and knowledge Problems of today and problems ...…
 
In our 15th episode of Deming Speaks, this 19-minute excerpt from a lecture by Dr. Deming includes his thoughts on the following topics: Applications of the Deming philosophy in the service industry Awareness of customer needs Time needed to judge quality of service Do people care about service? Postal service - U.S. vs elsewhere Railway servic ...…
 
In our 14th episode of Deming Speaks, this 16-minute excerpt from a 1980 lecture by Dr. Deming (which concludes the content in episodes 12 and 13) includes his thoughts on the following topics: Lack of awareness by management of quality levels The role of a statistician Lack of operational definitions Crude problems Study the system Special and ...…
 
In our second interview podcast of July 2018, Doug Stilwell shares lessons learned on his transition from a public school administrator to a professor of education at Drake University, once bitten by the Deming philosophy. (This is Tripp's second interview with Doug. Link here for the first interview.) Highlights include: Continued impact of ne ...…
 
In our 13th episode of Deming Speaks, this 23-minute excerpt from a 1980 lecture by Dr. Deming (which follows the content in episode #12) includes his thoughts on the following topics: Goals, including arbitrary ones Direction vs goals Making buggy whips, using statistical methods to improve efficiency Work standards, without a provision for me ...…
 
In our July 2018 interview podcast, his 7th session with Tripp, Superintendent David Langford reflects on the efforts of the entire staff of Ingenium Charter Schools to move from “theory to practice” in their understanding and application of the Deming philosophy. Highlights include: David’s (new) role as superintendent Ingenium operates with 6 ...…
 
In our 15th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management. Topics in this episode include: Applications of statistical process control (SPC) SPC as a detection tool Examples of non-manufacturing applications of SPC A request for examples to share ...…
 
In our 14th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management, including commentary by Dr. Deming. Topics in this episode include: Attempts to copy examples of success from Japanese companies The need to learn, first, why something works, before copy ...…
 
In our 13th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management, including commentary by Dr. Deming. Special thanks to Jean-Marie Gogue, Founder and President of the French Deming Association, for sharing the vintage audio file of a 1980 lecture by Dr. ...…
 
In our 12th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management, including commentary by Dr. Deming. Special thanks to Jean-Marie Gogue, Founder and President of the French Deming Association, for sharing the vintage audio file of a 1980 lecture by Dr. ...…
 
In our 12th episode of Deming Speaks, this 20-minute excerpt from a 1980 lecture by Dr. Deming includes his thoughts on the following topics: His 1950 invitation to lecture in Japan His areas of expertise and non-expertise He's not a consultant to management Interest in productivity Repeat for US companies what he did in Japan Management with n ...…
 
In our June 2018 interview podcast, his 1st session with Tripp, Jean-Marie Gogue reflects on his interactions and memories of working with Dr. Deming, beginning in November 1978 in Tokyo. Highlights include: Inviting Dr. Deming to speak in Paris in 1980 Dr. Deming's commentary on leadership Use of control charts Attending Dr. Deming's Four-Day ...…
 
In our 11th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management, including commentary by Dr. Deming. Topics in this episode include: Fear and the distortion of figures What people think they hear Beliefs which drive thinking Examples of what drives fea ...…
 
In our 11th episode of Deming Speaks, this 25-minute excerpt from a 1984 in-house presentation by Dr. Deming includes his thoughts on the following topics: What is your job? Do you need to know how others use your work? What would you mean by improvement? Suggestions How do you rate yourself on your job? Everybody does his best? Incentives Taki ...…
 
In our 10th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management, including commentary by Dr. Deming. Topics in this episode include: Management's use of visible figures alone Deming mis-quotes 7 Deadly Diseases Lack of appreciation of what is unknown a ...…
 
In our May 2018 interview podcast, his 4th session with Tripp, Kevin Cahill, Executive Director, reflects on the 25th anniversary of The Deming Institute.. Highlights include: Latest news from The Deming Institute Creating the future of the Institute Use of ED software, from Acquate 2018 Deming Institute Conference at Bryce Canyon National Park ...…
 
In our 9th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management, including commentary by Dr. Deming. Topics in this episode include: Statistical Process Control (SPC) Understanding Variation Overview of control charts Concept of a process being in a sta ...…
 
In our 10th episode of Deming Speaks, this 19-minute excerpt from a 1984 in-house presentation by Dr. Deming includes his thoughts on the following topics: What is your job? Can you know if you do your job right? Who is the judge of your work? Who is your immediate customer? How many people know how your customer uses the work you turn out? Can ...…
 
In our 8th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management. Topics in this episode include: Frederick Winslow Taylor and Deming management Is Deming management old and outdated? The original management consultant 4 Principles of Scientific Manageme ...…
 
In our 7th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management. Topics in this episode include: Highlights of recent Study Sessions of The New Economics Why are companies not using the Deming philosophy still in business? What do you need to do to eval ...…
 
In our 9th episode of Deming Speaks, this 14-minute excerpt from a 1984 presentation by Dr. Deming includes his thoughts on the following topics: The 5 Deadly Diseases of Western Management How to measure productivity vs improve productivity Lack of constancy of purpose Emphasis on short-term profits Annual system of rating salaried people Mobi ...…
 
In our 6th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management. Topics in this episode include: Competition vs. Cooperation Participation trophies in sports Artificial scarcity Economists and competition Critical mass for organizational transformation ...…
 
In our 5th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management. Topics in this episode include: Individual becomes suddenly aware of Win-Win Would anyone wish to do business with a loser? Pinning the blame on others How can we improve the system? The i ...…
 
In our 8th episode of Deming Speaks, this 13-minute excerpt from a 1990 presentation by Dr. Deming includes his thoughts on the following topics: Theory of Knowledge Management in any form is prediction Knowledge has temporal spread Information is not knowledge No knowledge without prediction Chanticleer the Rooster Theories of a Flat Earth and ...…
 
In our 4th "Deming Lens" episode, host Tripp Babbitt shares his interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management. Topics in this episode include: The Deming System of Profound Knowledge® Destruction of a system Ambitions of profit The best parts often do not create the best system…
 
In our 7th 10 Minutes episode, Tripp explores questions raised by Dr. Deming about the system of higher education, including what a school of business ought to teach? Using short excerpts of presentations by Dr. Deming, Tripp shares Dr. Deming’s proposal for the obligations of schools of business to prepare students to lead the transformation a ...…
 
In our 7th episode of Deming Speaks, this 30-minute excerpt from a 1992 presentation by Dr. Deming includes his thoughts on the following topics: Knowledge has temporal spread There's no true value of any characteristic that is defined in terms of measurement or observation No such thing as a fact Any plan requires prediction Who is in need of ...…
 
The October/November 2017 Study Sessions of The New Economics started on Monday, October 1st. This podcast features highlights of the fifth 90-minute session with Tim Higgins. Follow this link to find our overview podcast for this series. Follow this link to register for the next sessions, beginning on Monday, March 12th.…
 
In our 6th episode of Deming Speaks, this 15-minute excerpt from a 1992 presentation by Dr. Deming includes his thoughts on the following topics: Why are we here? Where's the crisis? Quality is made at the top Responsibility for quality Why did the Fiero plant close? Why did the bank close? Banks and quotas Independence and interdependence By w ...…
 
The October/November 2017 Study Sessions of The New Economics started on Monday, October 1st. This podcast features the fourth 90-minute session with Tim Higgins. Follow this link to find our overview podcast for this series. Follow this link to register for the next sessions, beginning on Monday, March 12th.…
 
In our third "Lens" episode, hosts Tripp Babbitt and Bill Bellows share their interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management. Topics in this episode include: Most popular videos on The Deming Institute’s YouTube channel in 2017 Video on The 14 Points, with 46,000 views, leads the list, followed by t ...…
 
The October/November 2017 Study Sessions of The New Economics started on Monday, October 1st. This podcast features the third 90-minute session with Tim Higgins. Follow this link to find our overview podcast for this series. Follow this link to register for the next sessions, beginning on Monday, March 12th.…
 
The October/November 2017 Study Sessions of The New Economics started on Monday, October 1st. This podcast features the second 90-minute session with Tim Higgins. Follow this link to find our overview podcast for this series. Follow this link to register for the next sessions, beginning on Monday, March 12th.…
 
The October/November 2017 Study Sessions of The New Economics started on Monday, October 1st. This podcast features a 12-minute highlight of the sixth 90-minute session with Tim Higgins. Follow this link to find our overview podcast for this series. Follow this link to register for the next sessions, beginning on Monday, March 12th.…
 
The October/November 2017 Study Sessions of The New Economics started on Monday, October 1st. This podcast features a 15-minute highlight of the fifth 90-minute session with Tim Higgins. Follow this link to find our overview podcast for this series. Follow this link to register for the next sessions, beginning on Monday, March 12th.…
 
In our 5th episode of Deming Speaks, this 23-minute excerpt from a 1992 presentation by Dr. Deming includes his thoughts on the following topics: Picking the best workers for the future x + xy = 8 How are leaders chosen? Selection procedure for hiring employees What would happen if salaries were doubled? How to reward top performers? Does profi ...…
 
In our December 2017 podcast, his 1st session with Tripp, Balaji Reddie, from Pune, India, shares milestones on his personal Deming Journey, commencing shortly after Dr. Deming's passing in 1993. Highlights include: Transitioning from a career in manufacturing to textiles to software development to quality management 10 years as an Adjunct Prof ...…
 
In our second "Lens" episode, hosts Tripp Babbitt and Bill Bellows share their interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management. Topics in this episode include: Incentives Inspiration from Jim "Mattress Mack" McIngvale The Law of Amplification Me vs We Organizations United We Stand, Divided We Fall Th ...…
 
The October/November 2017 Study Sessions of The New Economics started on Monday, October 1st. This podcast features the first 90-minute session with Tim Higgins. Follow this link to find our overview podcast for this series. Follow this link to register for the next sessions, beginning on Monday, March 12th.…
 
In our 4th episode of Deming Speaks, this 18-minute excerpt from a 1992 presentation by Dr. Deming includes his thoughts on the following topics: Goals and the Voice of the Customer Arbitrary numerical goals Applying the Deming philosophy Development of the 14 Points for Management Monopolies (Japanese) Competition Socialism…
 
In our November 2017 podcast, his 3rd session with Tripp, Kevin Cahill, Executive Director, reflects on the first 24 years of operation of The Deming Institute, founded by Dr. Deming before his passing in 1993. Highlights include: A brief history of The Deming Institute The restated aim, "Enriching society through the Deming philosophy" 46 inte ...…
 
This week's podcast features a conversation with Tripp Babbitt and Bill Bellows, with an explanation of several new elements of the Deming Podcast. Beginning in May 2014, our podcasts have featured interviews with members of The Deming Institute community, including industry leaders, practitioners, educators, Deming family members, and others w ...…
 
In our 6th 10 Minutes episode, Tripp explores both the role and need for performance appraisals, beginning with an explanation of their 3-part intended use; to provide feedback, to guide decisions on promotions, and to allocate salary increases. Using short excerpts of presentations by Dr. Deming, Tripp reminds us of the strong association Dr. ...…
 
Beginning with an explanation that he "doesn't go anywhere without an invitation," this 23-minute excerpt from a 1990 presentation by Dr. Deming includes his thoughts on the following topics: Hard work and best efforts Role of automation How to plot points The scarcest items in all the world Missing ingredient - Profound Knowledge Deming's seco ...…
 
In our October 2017 podcast, his first session with Tripp, Joshua Macht, Executive Vice President, Product Innovation, and Group Publisher of the Harvard Business Review (HBR) Group, shares his goal of how to recast management ideas to those new to management, with a focus on innovation, strategy, and core principles of leadership. Long before ...…
 
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