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106: Focusing on Customer Top Tasks with Gerry McGovern
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When? This feed was archived on February 26, 2022 06:10 (). Last successful fetch was on August 29, 2019 01:58 ()
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Manage episode 106769507 series 10525
As soon as you have many people chiming in on the direction of a website, you get disagreements, conflicting idea, and turf wars. What about what customers want? Gerry McGovern has developed a specific step-by-step methodology for identifying what matters to your customers, focusing effort on those things, and objectively testing the performance of those tasks. Helpful and well-gathered data can quickly end debates and focus a team. Gerry joins Jen Simmons to walk through the process.
Thanks to Media Temple for sponsoring this episode. Use coupon code TWA
to get 25% off their web hosting.
117 episodes
Archived series ("Inactive feed" status)
When? This feed was archived on February 26, 2022 06:10 (). Last successful fetch was on August 29, 2019 01:58 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 106769507 series 10525
As soon as you have many people chiming in on the direction of a website, you get disagreements, conflicting idea, and turf wars. What about what customers want? Gerry McGovern has developed a specific step-by-step methodology for identifying what matters to your customers, focusing effort on those things, and objectively testing the performance of those tasks. Helpful and well-gathered data can quickly end debates and focus a team. Gerry joins Jen Simmons to walk through the process.
Thanks to Media Temple for sponsoring this episode. Use coupon code TWA
to get 25% off their web hosting.
117 episodes
All episodes
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