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Handling the Heat in Tough Conversations
Manage episode 389282455 series 3536502
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This week, host Emily Smith got real for a session about handling difficult conversations. Check out this recording for a look at types of conflict, the physiology of stress, and what you can do to handle tough situations with ease.
Whether you spend your days chatting with parents who are upset their student wasn't accepted to your school or giving feedback to your colleagues, this webinar will provide you with actionable tips you can use every week.
You can access this episode's slide deck here:
cvine.link/difficult-conversations
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