Developing Autonomy and Efficiency in Veterinary Practices featuring Stephen McLaughry

The Whole Veterinarian

Today we dive into the ways that technology and workplace culture intersect when in comes to improving recruitment and retention of our veterinary employees. Stephen McLaughry, CEO and co-founder of Vet Badger, took his skills from the world of software engineering and poured them into the profession of veterinary medicine. He shares his unique journey of co-owning a small animal clinic with his wife and how it inspired him to create a platform that revolutionizes the way veterinary practices operate.
Our conversation covers everything from managing relationships with clients who expect a personal touch to the impact of a four-day work week on job satisfaction and team dynamics. The idea of creating autonomy for employees is a thread that both Stephen and I find imperative to improving workplace culture. He shares his perspective on developing autonomy in order to retain talented employees. This episode offers insights about fostering a positive work culture, managing client expectations, and leveraging technology for the betterment of veterinary practice.
About our guest!
Stephen McLaughry is the CEO and co-founder of VetBadger. He is also the practice manager for BarburVet, the small animal clinic he has owned alongside his wife, Dr. Alexandra for over 9 years. Prior to starting VetBadger, Stephen worked as a software engineer. After 20 plus years of seeing the struggles his wife was dealing with in regards to managing all the client and team relationships that came along with being a veterinarian and clinic owner, as well as her struggles with available software at the time, he decided to create VetBadger. Vetbadger is a practice management system that is designed to allow veterinarians and their teams to work together with their clients without losing their sanity. The software was developed with the mission to make practices like BarburVet as efficient (and enjoyable) as possible. In his "off time," Stephen can be found shuttling his teenage daughters to and from school and activities, spending time with his wife and two dogs, or racing his bicycle.

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