It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Episode 18: Cracking the Code on Referral Management: Holistic, Hybrid, High Touch Care
Manage episode 334346983 series 2581168
Content provided by Workspan Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Workspan Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Our guest is Dr. Stephen Ezeji-Okoye, MD, Chief Medical Officer, Crossover Health, the leader in delivering value-based hybrid care. We discuss Social Determinants of Health and a case study he wrote called Cracking the Code on Referral Management, which shows how an integrated, team-based care model removes cost and improves satisfaction.
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Manage episode 334346983 series 2581168
Content provided by Workspan Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Workspan Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Similar to The Workspan Podcast
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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