Ep 6 : Ai & Design Services with Pontus Wärnestål

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1y ago 27:21

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In this conversation, between Karn Malhotra and Pontus Wärnestål, we cover 'Ai & Design Services'. Pontus is the Head of Ai Design & Innovation at eghed and Deputy Professor at Halmstad University, as also the author of the new book, 'Designing Ai-Powered Services' (link to buy in comments)

In 2018, Pontus also introduced the 'Augmented Services Canvas', introducing a framework to think of 'Ai as a material' in the design process.

In Part 1 they discuss:

- Are 'flow states' possible with Ai?

- What's the difference between Agentive, Assistive & Adaptive services?

- What will be the role of designers in all of this? Will they all need to learn to code?

- What's the best course to get started with Ai in Design?

- What is The Augmented Services Canvas? How can brands and agencies use it to design Ai-powered services?

- With the rapid pace of innovation in Generative Ai, what will the landscape look like in 2024?

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