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5: Selling the Experience & Crafting a Clear Customer Journey with Russel Astle-Coates

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Manage episode 372093708 series 3480198
Content provided by Tourpreneur. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tourpreneur or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On this episode of the Multi-Day Podcast with Russel Astle-Coates, we explore the importance of clear and prominent information on tour operators' websites. We discuss the placement of information, the use of testimonials, and the integration of chatbots to answer inquiries. Plus, we hear from Tourism Tiger about the value of building credibility with customers and maintaining a strong website.
Join us for Tourpreneur Connect Seville, November 27-30, 2023
https://tourpreneur.com/connect/
  continue reading

11 episodes

Artwork
iconShare
 
Manage episode 372093708 series 3480198
Content provided by Tourpreneur. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tourpreneur or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On this episode of the Multi-Day Podcast with Russel Astle-Coates, we explore the importance of clear and prominent information on tour operators' websites. We discuss the placement of information, the use of testimonials, and the integration of chatbots to answer inquiries. Plus, we hear from Tourism Tiger about the value of building credibility with customers and maintaining a strong website.
Join us for Tourpreneur Connect Seville, November 27-30, 2023
https://tourpreneur.com/connect/
  continue reading

11 episodes

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