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Service Desk Analyst - Customer Satisfaction
Manage episode 350188813 series 2863185
Recent SDI research suggested that customer satisfaction is the most significant indicator of success on the service desk, our lead trainer gives a short podcast on how you can improve customer satisfaction in line with the SDA Service Desk Analyst certification
18 episodes
Service Desk Analyst - Customer Satisfaction
Training ByteSize Project Management - insights, interviews and expertise
Manage episode 350188813 series 2863185
Recent SDI research suggested that customer satisfaction is the most significant indicator of success on the service desk, our lead trainer gives a short podcast on how you can improve customer satisfaction in line with the SDA Service Desk Analyst certification
18 episodes
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