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Service Desk Analyst - Customer Satisfaction

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Manage episode 350188813 series 2863185
Content provided by Martyn Kinch. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Martyn Kinch or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Recent SDI research suggested that customer satisfaction is the most significant indicator of success on the service desk, our lead trainer gives a short podcast on how you can improve customer satisfaction in line with the SDA Service Desk Analyst certification

  continue reading

18 episodes

Artwork
iconShare
 
Manage episode 350188813 series 2863185
Content provided by Martyn Kinch. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Martyn Kinch or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Recent SDI research suggested that customer satisfaction is the most significant indicator of success on the service desk, our lead trainer gives a short podcast on how you can improve customer satisfaction in line with the SDA Service Desk Analyst certification

  continue reading

18 episodes

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