It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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Transforming Customer Interactions and Sustainability with AI - Podcast with Manuel Vexler
Manage episode 424897010 series 3092188
Content provided by Arek Skuza. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Arek Skuza or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
It was my pleasure to host Manuel Vexler on our latest episode where we discussed how AI is changing the game for customer interactions and sustainability.
We talked about AI-powered tools for collecting feedback, real-time sentiment analysis, the evolution of customer service, the importance of sustainability, how AI encourages customer participation in green practices, and the value it brings.
Tune in for an insightful and engaging conversation!
If you're interested in more insight from Manuel, follow him here: https://www.linkedin.com/in/manuelvexler/
120 episodes
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Manage episode 424897010 series 3092188
Content provided by Arek Skuza. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Arek Skuza or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
It was my pleasure to host Manuel Vexler on our latest episode where we discussed how AI is changing the game for customer interactions and sustainability.
We talked about AI-powered tools for collecting feedback, real-time sentiment analysis, the evolution of customer service, the importance of sustainability, how AI encourages customer participation in green practices, and the value it brings.
Tune in for an insightful and engaging conversation!
If you're interested in more insight from Manuel, follow him here: https://www.linkedin.com/in/manuelvexler/
120 episodes
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Similar to Transforming Customer Operations with AI Arek Skuza
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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continue reading
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
…
continue reading
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continue reading
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…
continue reading
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…
continue reading
The Moneycontrol Podcast is your daily source of business news, investment analysis and advice on stocks and the markets. Tune in to broaden your horizons with podcasts by journalists, experts and analysts giving you a head-start in the investment game.
…
continue reading
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continue reading
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