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Tribe Talkin’ Ep 6: Learning from Qantas
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This episode is a deep dive on the challenges Qantas has been facing. While Qantas is unlike any company we invest in, we believe there are many lessons for our founders and investors to take away.
In this episode we discuss:
- The challenges all companies face in trying to balance the short term vs the long term, and some examples of this conflict to navigate.
- How incentives drive behaviors, and some ideas for founders and investors in designing interlinked goals, KPI’s and remuneration systems to ensure healthy outcomes over the long term.
- The reality that leadership changes often happening in a crisis, and how founders, executives and boards should think about setting the transition up.
- A deep dive into an organisational lifecycle model, and compare CEO’s and companies like Luke Anear of Safety Culture and Vanessa Hudson of Qantas in terms of the different realities their lifecycle locations will be creating for them.
Lastly, we discuss the challenges of having to navigate a company through a crisis, while also fielding a media firestorm which applies daily pressure on every word, behaviour and decision. We pose some strategies for how companies should operate in this unique situation.
As always we’d love to hear from you, and we’d really appreciate if you could leave a quick rating on the podcast.
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