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Mastering Customer Service In The Digital Age – TMBW 252

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Manage episode 415158414 series 3333959
Content provided by J Cleveland Payne. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by J Cleveland Payne or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Small businesses have no choice but to try and leverage technology to improve customer satisfaction. However, in this age where it is hard to get someone on the phone, you have the advantage of providing a personal touch, making your customers feel valued and your business feel more human.
  continue reading

267 episodes

Artwork
iconShare
 
Manage episode 415158414 series 3333959
Content provided by J Cleveland Payne. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by J Cleveland Payne or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Small businesses have no choice but to try and leverage technology to improve customer satisfaction. However, in this age where it is hard to get someone on the phone, you have the advantage of providing a personal touch, making your customers feel valued and your business feel more human.
  continue reading

267 episodes

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